E-resources for Research in the Humanities and Social Sciences - A British Academy Policy Review: "Information and communications technology is having a major impact in the form of, and access to, research resources. The Academy has consulted national and representative bodies, and individual researchers, and has examined the technical and organisational issues of e-resource provision and access. Its survey and analysis leads to a series of recommendations addressed to institutions and to individual researchers."
Kezar, Adrianna and Peter D. Eckel. "The Effect of Institutional Culture on Change Strategies in Higher Education." The Journal of Higher Education, Vol. 73, No. 4, July/August 2002, pp. 435-460.73.4kezar.pdf
Deiss, Kathryn J. "Innovation and Strategy: Risk and Choice in Shaping User-Centered Libraries." Library Trends, Vol. 53, Number 1, Summer 2004, pp. 17-32. deiss.pdf
Hazen, Dan. "Twilight of the Gods? Bibliographers in the Electronic Age." Library Trends, Vol. 48, No. 4, Spring 2000, pp. 821-841.hazen.pdf
Guidelines for Liaison Work in Managing Collections and Services. Prepared by the Liaison with Users Committee, Collection Development and Evaluation Section, Reference and User Services Association (RUSA), 1992, revised 2001. Approved by the RUSA Board of Directors, June 2001.
Professional Competencies for Reference and User Services Librarians. Written by the RUSA Task Force on Professional Competencies, chair, Jo Bell Whitlatch and members, Nancy E. Bodner, Muzette Z. Diefenthal, Nancy Huling and Kathleen M. Kluegel. Approved by the RUSA Board of Directors, January 26, 2003.
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